Employment Related Medical Services Scheme

Date:	17 Oct 2016 - 17 Oct 2026
Updated:	15 Oct 2021	View update history
Managed:	Public Service Commission	Contact owner
Type:	Whole of government
Scheme Number:	SCM2231

The scheme offers a panel of service providers of employment related medical assessments and other medical services.

What's covered

Tier 1. Employment-related medical assessment services (core)

medical assessments
administrative support to the review panel
medical certificate validation
pre-employment and periodic health assessments.

Tier 2. Other employment-related medical services (optional)

functional capacity assessment and advice services
vaccinations
drug and alcohol testing
employee health and wellbeing programs.

Why use the scheme

Benefits for buyers

The scheme maximises efficiency, flexibility and value for money for agencies as suppliers have:

demonstrated capability to meet sector requirements for employment-related health assessments
been identified as capable of providing a wide choice of service offerings, for example specific clinical expertise or regional coverage
undertaken to meet high-quality service and service delivery levels
demonstrated the ability to provide scheme services at competitive rates and undertaken to negotiate enhanced services and/or other medical services at competitive rates
been assessed and meet NSW Government procurement and probity requirements.

Benefits for suppliers

The scheme offers suppliers the opportunity to:

work with some of the nation’s largest employers in locations across NSW
streamline and align medical service categories with the needs of government employers
reduce red tape and cost in doing business with government
be exempt from management fees previously applicable to service providers
directly negotiate the provision of enhanced services and other medical services at competitive rates with government agencies
provide services to government across all regions of NSW
be invited to submit a quote to government agencies regardless of the size of the business.

Approved suppliers

To find the right suppliers for your needs, you can search the scheme supplier list.

If you’re logged in with your buyer account, you'll have full access to a supplier’s profile.

If you don't have a buyer account, it's quick to sign up. You just need to enter your email address and create a password.

Who's eligible to buy

NSW Government agencies must use the scheme for fitness for duty assessments of employees with non-work related injuries and health conditions, and for file reviews of medical assessments arising from the referrals.

Non-public service agencies have the option of using providers on the scheme or other providers.

How to buy

Suppliers have been prequalified and there are no contract financial thresholds or minimum levels of competition. Therefore, agencies may select the suppliers that best meet their needs.

To use the scheme agencies should:

Identify the type of service/s sought and the scope of work. Useful resources include:
- guide for agencies PDF, 265.14 KB: information about the scheme and its use
- scheme conditions PDF, 417.29 KB: terms and conditions of the scheme
- schedule 3: service levels PDF, 210.33 KB: description of the services and processes in detail
Select the provider that best meets your needs based on their capability and experience, performance record and price competitiveness.
- view the list of providers in the 'List of suppliers' tab.
- request a summary of provider fees or request quotes from your selected providers.
Engage the provider.
- agency referral form DOCX, 663.5 KB: should be used on each occasion as incorporates all parts, terms and conditions identified in clause 2 of the standard form of agreement
- standard form of agreement PDF, 404.93 KB: also known as an agency agreement, enables agencies to enter into an ongoing arrangement or bulk supply of services with a provider. Specific agency requirements should be set out in schedule 1: agreement details of the agreement.
- key performance indicators: sets out service standards suppliers have undertaken to meet.
Report any performance issues to the scheme manager at enquiries-psc@psc.nsw.gov.au

How to supply

Eligible buyers request quotes from prequalified suppliers that best meet their needs.

For each engagement, buyer and supplier will use:

agency referral form DOCX, 663.5 KB: incorporates all parts, terms and conditions identified in clause 2 of the standard form of agreement
standard form of agreement PDF, 404.93 KB: also known as an agency agreement, enables agencies to enter into an ongoing arrangement or bulk supply of services with a provider. Specific agency requirements should be set out in schedule 1: agreement details of the agreement.
key performance indicators: sets out service standards suppliers have undertaken to meet.

To download other templates and standard forms, view the 'Resources' tab.

How to update your company details

Log in with your supplier account.
From the profile icon, select My account.
Edit your business details, then save.

We encourage suppliers to keep their profiles up to date. This optimises supply opportunities across government agencies.

This includes current certificates of insurance, fee schedules and contact details.

Download scheme rules

Download the scheme conditions PDF, 417.29 KB

Schedules

Standard forms and templates (schedule 4)

Document	Purpose	Who will use it	When it is used
Agency referral for medical services (form 1) DOCX, 663.5 KB	Agency to indicate the services sought from the supplier.	Agency	When an agency requests a service from the supplier.
Employee acknowledgement (form 2) DOCX, 33.2 KB	Employee to acknowledge that they’ve received a copy of all documents referred to the Service Provider.	Agency (internal)	When an Agency refers an employee for a medical assessment of a non-work-related injury or health condition.
Employee information – medical assessment (information sheet) DOCX, 68.12 KB	Agency to provide employees with standard information about the medical assessment process.	Agency	When an employee with a non-work-related injury/health condition is referred for a medical assessment.
Privacy and consent to release medical information (form 3) DOC, 45 KB	For employee to provide consent to release medical information to the supplier and to the agency.	Supplier	Agency to provide employee with this form. Employee to provide signed form to the medical assessor at the medical assessment appointment.
Request for review of medical assessment (form 4) DOCX, 54.85 KB	Employee to set out the basis for a request for a medical assessment review.	Employee to request review supplier to assess request against set criteria	When an employee seeks to have a medical assessment outcome reviewed.
Review panel letter – time extension (template 1) DOCX, 27.86 KB	To respond to employees seeking a time extension on their request for a medical assessment review.	Supplier	Providing response to employees of the Review Panel Chair’s decision on their request for extension of time.
Case summary and meeting report (template 2) DOCX, 29.75 KB	To provide review panel with key points of each case and for the panel to note its decision.	Supplier	Supplier to provide employee details and summary of medical assessment to the review panel. Review panel to note its decision and any recommendations for workplace/practice modification.
Review panel letter – outcome (template 3) DOCX, 30.41 KB	To set out the determination of the review panel for the employee and agency.	Supplier	After the review meeting. Supplier to draft based on the review panel's meeting notes. Review panel chair to approve.
Review panel letter – further assessment (template 4) DOCX, 26.8 KB	To set out the referral of the employee for further assessment.	Supplier	When requested by the agency to arrange further assessment on the recommendation of the review panel. This letter is sent to the employee and agency.