Regional and Rural Legal Services Panel

  • Recommended
Date: 18 Oct 2020 - 17 Oct 2025
Updated: 19 Apr 2022
Managed: Transport Contact owner
Type: Whole of government
The Regional and Rural Legal Services Panel offers a range of legal services and expertise to meet the external legal needs of NSW Government in regional and rural areas of NSW.

What's covered

The panel has 5 areas of law:

Panel firms represent the Secretary of the Department of Communities and Justice (DCJ) in care proceedings before the Children’s Court of NSW.

Services include:

  • all work associated with an initial mention before the Children’s Court, including reviewing documentation and instructions, providing advice, attending court and preparing court outcome reports
  • all work associated with subsequent mentions, including reviewing instructions, providing advice, preparing or settling documents (including subpoenas), attending court, and preparing court outcome reports
  • acting as the agent of the Secretary on a list day
  • preparing for interim hearings
  • preparing for establishment or disposition hearings
  • advocacy at hearings before the Children’s Court
  • preparing for and advocacy at dispute resolution conferences or other dispute resolution processes.

Panel firms audit files and information relating to a child or young person under the parental responsibility of the Minister or a recent care leaver (that is a child or young person who was formerly under the parental responsibility of the Minister) and provide legal advice to the Department of Communities and Justice (DCJ) in relation to:

  • potential legal entitlements in any jurisdiction that the child or young person may have, including but not limited to, victims support, personal injury, inheritances and claims against the state relating to child abuse
  • preparing claims on receipt of instructions, particularly in respect of victims support recognition payments.

Panel firms help Transport for NSW (TfNSW) with prosecutions and appeals. These usually relate to:

  • driving licence suspension or cancellation
  • examiner’s Authorised Inspection Scheme (AIS) authority suspension or cancellation
  • offences detected under the Heavy Vehicle National Law
  • defended camera-detected hearings, speed, red light, bus lane offences
  • criminal prosecutions
  • and others.

Services include:

  • all work associated with an initial mention before the court, including reviewing documentation and instructions, providing advice, attending court and preparing court outcome reports
  • all work associated with any subsequent mentions where instructed, including reviewing instructions, providing advice, preparing or settling documents (including subpoenas), attending court and preparing court outcome reports
  • acting as the agent of Transport for NSW on a list day
  • preparing for mentions or defended hearings
  • advice on reasonable prospects on conviction or in response to legal representations
  • advocacy at hearings before the Local and District Court.

Panel firms help Transport for NSW (TfNSW) acquire property in regional and rural areas under the Land Acquisition (Just Terms Compensation) Act 1991. This includes tasks related to the conveyance of real property, from preparation of contract documents to registration of transfer and handover of title documents.

Firms prepare, negotiate terms and advise on:

Panel firms also provide general property advice. General property advice excludes the following areas of law:

  • heritage planning and protection
  • contaminated land
  • pollution control
  • environmental and planning.

Panel firms help with commercial and contractual matters including:

  • professional services and consultancy agreements
  • sponsorship agreements
  • tendering and procurement
  • construction contracts
  • other general commercial advice.

Firms also provide services related to property, and planning matters:

  • general property law advice, dealings and transactional work
  • complex property law advice, dealings and transactional work
  • environmental and planning
  • heritage conservation
  • property development advice and agreements.

What's not covered

Core legal work is excluded from the scope of the panel. These matters must be referred to the Crown Solicitor's Office. Core legal work is defined on Premier's Memorandum M2016-04.

You can view the NSW Government Legal Services Panel for areas of law and service areas not covered by this panel.

What you need to know

Transport for NSW, as lead agency on behalf of NSW Government, established the panel as a whole-of-government arrangement. A steering committee oversaw the procurement process.

Different NSW Government agencies manage each area of law.

Why use this scheme

The panel promotes the provision of high quality legal services. It facilitates a streamlined and cost-effective approach to the acquisition of legal services by NSW Government in rural and regional NSW.

Who to contact

Each area of law has its own panel contract manager.

Rachael Ward
Director, Child Protection
Department of Communities and Justice
Rachael.ward@dcj.nsw.gov.au
0438 484 125

Andrew Whitton
Senior Manager Prosecutions
Transport for NSW
andrew.whitton2@transport.nsw.gov.au
02 6058 4957

Kat Dunkley
Director, Property Land Access
Transport for NSW
kat.dunkley@transport.nsw.gov.au (please copy ruth.donoghue@transport.nsw.gov.au)
0477 501 462

Zakhia Aoun
Director Operations
Department of Planning and Environment
zakhia.aoun@dpie.nsw.gov.au
0459 890 893

Which firm services which area of law

The panel has a mix of small and medium firms.

View panel firms appointed for each area of law on the panel supply list by area of law PDF, 248.93 KB.

How to contact firms

The panel firms have appointed a relationship partner.

View their contact details on the panel firm contact list XLSX, 117.84 KB.

Who's eligible to buy

All NSW Government are eligible

All NSW Government agencies are strongly recommended to buy legal services from the panel. The panel is a whole-of-government procurement arrangement, but it is not mandated.

Other NSW Government entities and local governments are also eligible

Statutory corporations, state-owned corporations, other NSW Government business entities and local government bodies can also buy from the panel.

How to buy: step by step

On this page, you can see an overview of how to buy from the panel. For detailed information, please view the panel deed PDF, 1331.17 KB. The process is covered in clauses 6 to 8 of the deed.

1. Select panel firm

Contact a firm that is appointed to the appropriate area of law. View the ‘List of suppliers’ tab  for a list of firms per area of law and their contact details.

2. Seek an estimate

Provide a scope of work to a firm to request an estimate.

3. Fill out an order form

Formalise instructions to the panel firm using the legal services order form DOCX, 36.55 KB.

How supplier performance is evaluated

The panel service level agreement DOCX, 525.88 KB sets out performance assessment, KPIs, reporting and the roles and responsibilities for managing the panel.

For each area of law, the panel contract manager manages complaints about the panel firms, including management of costs, quality of services, client satisfaction and performance.

How to manage complaints and disputes

If a complaint or dispute occurs, both the buyer and the supplier must first seek resolution at the agency level.

You can view general information that may help you prepare for and manage complaints and disputes:

Who's eligible to supply

The panel firms under the 'list of suppliers' tab are approved to supply under the panel.

How to supply: step by step

Agency buyers will seek estimates from panel firms as the need arises. The process is covered in clauses 6 to 8 of the panel deed.

When seeking estimates, buyers provide a scope of work. You should use this information to provide an estimate or project outline.

Pricing must be in line with the panel deed. Agencies may however request alternative pricing arrangements. In this case, it'll be a matter of agreement between the agency and the panel firm.

Upon reaching an agreement, the agency will provide instructions using the legal services order form DOCX, 36.55 KB.

If you have any questions about the engagement, contact the person requesting the estimate or the respective panel contract manager.

You must actively manage and control costs when providing services under the panel.

How performance is evaluated

If there are performance issues, the agency raises them with the firm during or at the end of the engagement.

Complaints about management of costs, quality of services, satisfaction or performance are directed to the respective panel contract managers to resolve. Panel contract managers are listed under Scope.

How to complete the quarterly report

Firms appointed to areas of law 3 (prosecutions) and 4 (conveyancing) must report quarterly.

Follow the instructions within the quarterly agency billing summary report template XLSX, 2672.81 KB.

How to manage complaints and disputes

If a complaint or dispute occurs, both the buyer and the supplier must first seek resolution at the agency level.

You can view general information that may help you prepare for and manage complaints and disputes: