Electric Vehicle Charging Management Platform Contract

What's covered

The contract covers the provision of a charging management platform (CMP) supporting:

• remote electric vehicle supply equipment (EVSE) station management, including operations and analytics reporting
• EVSE hardware installer for onboarding, commissioning and maintenance services
• user authentication through an app or RFID charge cards.

What's not covered

The contract does not include provision of electric vehicle supply equipment (EVSE). This is covered by the Electric Vehicle Charging Infrastructure Scheme.

The commissioning of EVSE on the CMP platform is the responsibility of the EVSE supplier. The CMP supplier can support the EVSE supplier with this.

What you need to know

The supplier is on the ICT Services Scheme

Chargefox, the contracted CMP supplier, is prequalified under the ICT Services Scheme. Chargefox is an advanced supplier under capability M04 – Other software services including delivery as a service.

The supplier has agreed to the terms and conditions of the MICTA Framework.

The supplier has been through an ICT security risk assessment

The assessment report outlines the maturity of Chargefox’s enterprise security program and controls.

Agencies can request a copy by emailing us at nswgfleetelectrification@treasury.nsw.gov.au

The platform supports many hardware types

Chargefox maintains a list of hardware types available to use on the platform, including Terra, ChargeMate, EVlink and many others.

View the full list of supported hardware on Chargefox's website.

There's an agreed rate card

The rate card lists annual CMP subscription fees for:

• AC and DC chargers (including operations management services)
• RFID cards
• 4G connection pricing.

Agencies can request a copy by emailing us at nswgfleetelectrification@treasury.nsw.gov.au

Why use this contract

The use of this contract is mandated by Procurement Board Direction PBD 2021-04.

The contract integrates new and existing EVSE across government sites onto a single platform, providing a whole-of-government view of EV charging infrastructure. It allows NSW Government to better manage and optimise EV charging operations.

The contract also assures consistency with key performance indicators and service level agreement reporting, ensuring EVSE is running efficiently and effectively.

Who to contact

For information or advice, you can contact the contract owner, NSW Procurement, at nswgfleetelectrification@treasury.nsw.gov.au

Approved supplier

• Chargefox Pty Ltd (ABN 12 621 161 215)

Who's eligible to buy

The Electric Vehicle Charging Management Platform Contract is a mandatory, whole-of-government agreement.

All NSW Government agencies are eligible

This means that all NSW Government agencies are eligible to use – and must use – this contract when buying a EV charging management platform.

Non-agency buyers may also be eligible

You don’t have to be a NSW Government agency to buy under NSW Government schemes, panels and contracts. But you do have to apply to become an eligible non-agency buyer.

Once approved, you'll get an authorised buyer identification number (NSWBuy number). Use this number to buy through NSW Government contracts and schemes.

How to buy: step by step

These are the main steps to buying from this contract. If you need help, you can email us at nswgfleetelectrification@treasury.nsw.gov.au

Step 1. Issue an order proposal

Issue an order proposal (annexure D of MICTA) to the supplier. The order proposal must include:

• the order form (attachment 1)
• the statement of work (schedule 3).

Either party may amend the statement of work template as you see fit. You can delete parts that aren't applicable.

If you'd like to negotiate extra SLAs, use attachment 2. The SLAs you add here will apply on top of the SLAs in the MICTA agreement.

You can request a copy of the signed MICTA agreement by emailing us at nswgfleetelectrification@treasury.nsw.gov.au

Step 2. Review draft order

The supplier will prepare and submit back a draft order (annexure E).

To accept the draft order, you can either issue it back to the supplier or use any other form recommended by your agency.

Step 3. Form the contract

A binding contract is formed on the date that the order is signed by the last party.