MICTA/ICTA contracting framework
The MICTA/ICTA contracting framework is part of the ICT Purchasing Framework.
It is mandated by Procurement Board Direction PBD 2021-02 for ICT procurements that are high risk or valued over $1 million (ex GST).
Download contract templates and modules
The MICTA/ICTA contracting framework comprises the below documents:
Agreements
Modules
- Hardware and other ICT deliverables module DOCX, 145.62 KB
- Software module DOCX, 120.08 KB
- Cloud module DOCX, 119.2 KB
- Services module DOCX, 128.46 KB
View guide on how to use MICTA/ICTA
The Department of Customer Service (DCS) has developed a user guide to assist users to navigate the new contract.
View the MICTA/ICTA user guide.
Watch training sessions
DCS hosted and recorded online training sessions for agencies and suppliers in August 2021.
Manage pre 1 September 2021 contracts
Contracts executed prior to 1 September 2021 will continue on the same terms until expiry, unless and until the supplier and agency vary the contract to include MICTA/ICTA terms and conditions.
If a pre-1 September 2021 contract is extended or renewed in accordance with its terms after 1 September 2021, the contract continues on the same Procure IT v.3.2 (or earlier) terms unless the supplier and agency agree in writing otherwise.
Approval from DCS is required to vary a Procure IT contract so as to extend its terms (rather than moving to a MICTA/ICTA Purchasing Framework) where there are no remaining options to extend.
Using pre 2 December 2024 contracts
The contracts released on 2 December 2024 include updated modern slavery provisions in line with the NSW Anti-slavery Commissioner's Guidance on Reasonable Steps to Manage Modern Slavery Risks in Operations and Supply-Chains (GRS). They reflect best practice for buyers and suppliers. Reporting for NSW Government on the use of the GRS Model Clauses is expected to be mandatory from July 2025. Buyers are encouraged to start using the updated contracts and implement the requirements within the GRS as soon as possible.
The updated contracts impose additional responsibilities on buyers and suppliers, particularly hardware suppliers. DCS encourages buyers and suppliers to carefully review the updated contracts to ensure all parties are aware of their modern slavery obligations.
For further information on the GRS, refer to the Anti-slavery Commissioner’s Shared Implementation Framework
Previous MICTA/ICTA
- ICT Agreement for contracts established between 28 November 2023 and 1 December 2024 DOCX, 650.53 KB - updated to include Mandatory Notification of Data Breach requirements
- ICT Agreement for contracts established between 21 September 2021 and 27 November 2023 DOCX, 642.95 KB
- Hardware and other ICT deliverables module for contracts established between 21 September 2021 and 2 December 2024 DOCX, 141.83 KB
Send feedback
Please email your feedback to ictservices@customerservice.nsw.gov.au