Employment Checks Contract

What's covered

What you need to know

The employment checks contract provides a consistent way to conduct screening checks for all staff. It should be used for permanent, fixed-term staff, and contingent workers.

This mandatory, whole-of-government contract also:

• engage the supplier using the order form under a customer contract
• provides real-time status updates on any checks you’ve ordered
• allows you to upload checks in batches
• allows you to customise emails or text messages
• provides simple, automated reporting
• ensures you comply with legislative requirements and government policies
• suppliers comply with NSW Government Cyber Security protocols.

Portfolio/agencies engage the supplier under a customer contract and order form.

Managed service providers will leverage C0011 for portfolio/agencies under Contract Central.

What we mean by contingent workers

A contingent worker is someone who's been employed by a supplier to provide specific labour or services.

Contingent workers are hired on-demand on a temporary or per-project basis. They may be freelancers or independent contractors hired by your supplier for a specific job and timeframe.

They are not consultants or companies that you engage directly under a contract or statement of work.

How this contract integrates with your existing systems

This contract offers integrations with a list of human resource information systems (HRIS), applicant tracking systems (ATS) and vendor management systems (VMS).

Please contact the supplier for more details.

Approved suppliers

There are 2 prequalified suppliers for the employment checks contract. Contact your internal procurement team for advice.

• Equifax Australasia Workforce Solutions (ABN 86 080 799 720)
• Kinatico Ltd (ABN 25 111 728 842)

Who's eligible to buy

The employment checks contract is a mandatory, whole-of-government agreement.

This means all NSW Government agencies must use this contract when ordering employment checks for staff, whether ongoing (permanent), fixed-term contract or contingent workers.

Non-government agency buyers can access this contract. If you'd like to know more, email NSW Procurement at nswbuy@treasury.nsw.gov.au

How to buy: step by step

Step 1. Approach NSW Procurement

Approach NSW Procurement for an information pack.

Step 2. Choose your supplier

If your agency doesn’t have a supplier, select the one that you believe best meets your needs based on costs, inclusions, and timeline.

You can read more about selecting suppliers in the buyer guidance pages.

Step 3. Sign and return contract documents

NSW Procurement manages the head agreement for this contract, but you'll need to establish a contract for the specific work you're asking your supplier to do.

Once you select your supplier, they should provide you with a signed pack that includes:

When you sign and return your documents, your supplier will forward a copy of the signed contract to NSW Procurement.

Step 4. Follow up with your supplier

Speak to your supplier to set up a platform for your agency or portfolio.

Make sure you confirm any details such as starting date, report type and frequency, or any specific exceptions and requirements you have.

It's helpful to understand how to manage a supplier relationship to avoid any unwanted surprises – for both you and your supplier.

Step 5. Let your team know

Once you've established the working relationship with your supplier, make sure your team knows who to contact whenever they need employment checks.

How to manage complaints and disputes

If a complaint or dispute occurs, both the buyer and the supplier must first seek resolution at the agency level.

You can view general information that may help you prepare for and manage complaints and disputes:

• complaint management for buyers and supplier relationship management
• complaint management for suppliers and supplier obligations.