Card Fuel and Associated Products Contract

What's covered

Customers can use fuel cards across NSW, Queensland and Victoria to buy:

• standard and premium unleaded petrol 91, 95 and 98
• ethanol-blended petrol E10
• standard and premium diesel
• LPG
• AdBlue diesel exhaust fluid (DEF).

Fuel cards can also be used to buy:

• car wash (discounted at Ampol only)
• lubricant
• auto care.

What's not covered

Fuel cards issued under this contract cannot be used to buy other items from fuel retail stations, including food and drink.

What you need to know

Ampol, BP and Viva provide fuel as well as fuel cards, while WEX is a card solutions provider only. You can use all 4 brands of cards or less, as required.

Ampol, Viva (Shell) and BP cards can only be used at their own service stations.

WEX cards are accepted at more than 90% of service stations. However, they cannot be used at Ampol (Caltex), Viva (Shell) or BP service stations.

We've added WEX to this contract to increase network coverage and opportunities for small and medium enterprises (SMEs) and regional businesses.

You can get pricing and fuel station locations on FUELnet. To request access to FUELnet, contact Fueltrac with your NSWBuy number.

Why use this contract

Benefits of this contract include:

• competitive prices for card fuel and associated products
• increased value through fuel card pricing offers including discounts at point-of-sale, high volume discounts and early payment benefits
• the best point-of-sale discount (either the discount off pump price or the discount of the wholesale price) will be applied
• improved coverage state-wide for the supply of fuel, especially in regional areas
• range of formats for fuel transaction data reports available free of charge to import into fleet or finance systems.

Who to contact

If you are an NSW Government employee, please contact your fleet manager.

For more information about the head contract, you can contact the contract owner, NSW Procurement, by emailing nswbuy@treasury.nsw.gov.au

Approved suppliers

Click a supplier below to see contact details and a summary of their product offer, locations, pricing and payment terms.

Who's eligible to buy

The fuel card contract is a mandatory, whole-of-government agreement.

All NSW Government agencies are eligible

This means that all NSW Government agencies are eligible to use – and must use – this contract when buying fuel cards.

If you already have an NSWBuy number, you can apply using the supplier application form below.

How to buy: step by step

1. Have your NSWBuy number handy. If you don't know your organisation's number, please contact the NSW Procurement Service Centre.
2. Get access to the FUELnet website. FUELnet gives registered users access to contract features and information. To request access, contact Fueltrac with your NSWBuy number.
3. Select which supplier/s you'd like to receive fuel cards for.
4. Download the card fuel application forms from FUELnet.
5. Complete the forms and send them to the suppliers. You'll need to specify the number of vehicles you'll be ordering cards for. Note that privately registered vehicles are not eligible for fuel cards under this contract.

How to manage fuel cards

Manage fuel use

You can view all contract information on FUELnet. To get access, please contact Fueltrac. You'll need your NSWBuy number.

FUELnet has many useful features for fleet managers, such as price competitiveness amongst suppliers and reports you can customise to manage fuel use.

Report lost or stolen cards

You must report lost or stolen cards so they can be hot listed to prevent any further use. You can do this by contacting the supplier's customer service centre.

Your organisation will be liable for all purchases made on the cards up to the time they are reported as lost or stolen, so we recommend reporting them as soon as possible.

Cancel cards

If you no longer need a fuel card, you must cancel and destroy it in accordance with your agency's guidelines.

Your organisation will be held liable for all purchases made on unwanted valid fuel cards which have not been cancelled and destroyed.

You can a fuel card by contacting the supplier's customer service centre. There is no fee for card cancellations.

Understand pricing

Fuel prices are made up of:

• the weekly reference or price list
• freight differential, where applicable
• federal excise.

Freight differentials are costs added to the prices of petroleum products to reflect the freight cost of delivering those products. You can view freight differentials on FUELnet.

Federal excise is included in the prices invoiced by all suppliers. It's payable on all major petroleum products, including unleaded petrol and diesel, by all classes of customers including NSW Government customers.

Excise paid on diesel consumed in certain off-road uses and in certain specific industries can be claimed back. If you use fuel ineligible activities, you may claim a rebate with the Australian Taxation Office (ATO). You can get a form by calling the Diesel Fuel Infoline on 1300 657 162 or via the ATO website.