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Fleet services

Updated: 2 Aug 2023
A library of policies, schemes and contracts related to fleet management.
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Policies and guidance

All NSW Government agencies must adhere to the NSW Government Travel and Transport Policy.

For fleet, the Travel and Transport Policy should be read together with the Motor Vehicles Operational Guidelines. The guidelines provide a whole-of-government approach to how vehicles are to be used in the work environment.

The approved vehicle list (AVL) lists all vehicles agencies are allowed to acquire via the Motor Vehicle Scheme. If an agency wants to acquire a vehicle that is not included on the list, it must get secretary approval. Download the approved vehicle list (AVL) XLSX, 62.21 KB

Other related policies include:

See the tabs above for more policies and guidance on delivering transport solutions.

How the fleet supply model works

The NSW Government fleet is serviced by:

Each government agency engages a fleet management provider from contract 300 and a lessor from contract 333 to provide capital funding to buy new vehicles.

Agreements are signed for all lessors. They can then bid in the fortnightly competitive tendering process that is managed by NSW Procurement for all undelivered motor vehicles.

Figure 1 illustrates the fleet supply model.

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Figure 1. Fleet supply model

The NSW Government uses a fleet supply model.

Under this model, fleet management and lease financing are separate.

The fleet management provider (FMP) is the central point of contact for government agencies.

Each agency or cluster engages one FMP under the Master Fleet Management Services Agreement. The FMP provides:

  • fleet management services
  • lease management services
  • value-add services (such as telematics, accident management and others).

Each agency also signs agreements with all lessors on the panel under the Master Operating Lease Agreement. The lessor provides lease financing only.

NSW Procurement manages:

  • the lessor panel including the fortnightly tendering process
  • the fleet manager panel
  • supplier development and supplier relationship management.

Fleet management providers on contract 300 are:

  • SG Fleet Australia Pty Ltd
  • Smartfleet Management Pty Ltd
  • LeasePlan Australia Ltd

Lessors on contract 333 are:

  • Custom Service Leasing Pty Ltd
  • Interleasing (Australia) Ltd
  • Toyota Fleet Management
  • Volkswagen Financial Services Australia Pty Ltd

To view lease and other associated costs, download the salary packaging motor vehicle charges PDF, 235.67 KB.

How to buy and supply telematics

View the buying and supplying telematics page for more information.

Who to contact

NSW Procurement's fleet contract management team support NSW Government agencies in the planning, sourcing and management of contracts required for operating an effective fleet.

You can contact the fleet team via the NSW Procurement Service Centre on 1800 679 289 or nswbuy@treasury.nsw.gov.au

For inquiries about leases, please contact your agency’s selected fleet management provider.