All taxes, duties and charges imposed or levied in Australia or overseas in connection with the performance of this agreement will be borne by the supplier.
Multimedia Solutions Contract
- Mandatory
Date: | 1 Nov 2019 - 31 Oct 2024 | |
---|---|---|
Updated: | 3 Nov 2023 | |
Managed: | Department of Education | Contact owner |
Type: | Whole of government | |
Contract Number: | 278 |
What's covered
Bundled products
- MLD bundles (main learning display on wall mounts, floor stands or mobile stands)
- MoCoW bundles (mobile computer on wheels)
- interactive panels and bundles
Bundled products may include a webcam, trolley or mount and are priced inclusive of delivery and installation.
Individual items
- TVs and commercial displays
- projectors and Interactive projector bundles
- audio visual and sound system products
- cameras and camera accessories
- trolleys, mounts and other accessories.
What you need to know
- The price quoted will include all costs associated with the delivery of products to eligible buyers anywhere within NSW.
- 4 years onsite warranty on Interactive Panels, Projectors and related bundles. 4 years swap out warranty on MLDs and MoCoWs.
- Where extended warranty is available, beyond the applicable minimum years, this may be offered to an eligible buyer on request.
- Installation, decommissioning and extra-training services are available through the contracted suppliers.
- Best Price Clause to ensure that Eligible Buyers receive the lowest possible Prices for products and services.
- Capped pricing for product and services
- Suppliers will provide a helpdesk during business hours
Why use this contract
Benefits of the contract include:
- more suppliers, including a range of small and medium-sized businesses
- 1,500+ products in a wider variety of brands
- greater options that include delivery, warranties, support, service levels and risk protection
Agency savings opportunity
- DoE will negotiate pricing at the state contract level.
- Agencies are encouraged to run their own request for quotation process under the existing head agreement to test the market and ensure value for money outcome is reached.
- Agencies may enter into a ‘Preferred Supplier Agreement’ with one or more suppliers on the panel.
Who to contact
For more information or advice, you can contact edconnect.procurementsupport@det.nsw.edu.au
Approved suppliers
Not all approved suppliers offer all multimedia products covered in the contract.
Check the supplier tables below to work out which supplier offers multimedia products you need.
Supplier | Interactive panel | Interactive projectors | Whiteboards | Commercial display | TV | AV sound |
---|---|---|---|---|---|---|
ASI Solutions | Yes | |||||
Desire AV | Yes | |||||
Digital Camera Warehouse | ||||||
ELB Pty Ltd | Yes | Yes | Yes | Yes | Yes | |
Fredon Technology | Yes | Yes | ||||
Integrate AV Pty Ltd | Yes | Yes | Yes | Yes | Yes | Yes |
Keepad Interactive Australia Pty Ltd | Yes | Yes | Yes | Yes | Yes | Yes |
Kookaburra Educational Resources | Yes | Yes | Yes | Yes | Yes | Yes |
Modern Teaching Aids Pty Ltd (formerly Empowered Learning) | Yes | |||||
Quadient Australia | Yes | |||||
Precision Aus Pty Ltd | Yes | Yes | Yes | Yes | ||
Pro AV Solutions | Yes | |||||
Technology Core | Yes | Yes | ||||
Visionext | Yes | Yes | Yes | |||
Winc | Yes | Yes | Yes |
Suppliers | Interactive panel bundle | MLD | MoCoW | Interactive projector bundle | Accessories and spare parts | Camera |
---|---|---|---|---|---|---|
ASI Solutions | Yes | Yes | Yes | Yes | ||
Desire AV | Yes | Yes | Yes | |||
Digital Camera Warehouse | Yes | |||||
ELB Pty Ltd | Yes | Yes | Yes | Yes | Yes | |
Fredon Technology | Yes | Yes | Yes | |||
Integrate AV | Yes | Yes | Yes | Yes | Yes | Yes |
Keepad Interactive Australia Pty Ltd | Yes | Yes | Yes | Yes | Yes | |
Kookaburra Educational | Yes | Yes | Yes | Yes | Yes | |
Modern Teaching Aids Pty Ltd (formerly Empowered Learning) | Yes | Yes | Yes | Yes | ||
Quadient Australia (formerly Neopost) | Yes | Yes | Yes | Yes | ||
Precision Aus Pty Ltd | Yes | Yes | Yes | Yes | ||
Pro AV Solutions | Yes | Yes | Yes | Yes | Yes | |
Technology Core | Yes | Yes | Yes | Yes | Yes | |
Visionext | Yes | Yes | Yes | Yes | ||
Winc | Yes | Yes | Yes | Yes | Yes | Yes |
How to contact approved suppliers
When you're ready to contact one of the approved suppliers, select their name from the list below to see their contact details.
- All AV Pty Ltd (ABN 45 069 960 569)
- Anabelle Bits Pty Ltd (ABN 40 068 649 972)
- Desire AV Enterprises Pty Ltd (ABN 65 162 498 213)
- Digital Camera Warehouse (ABN 31 510 583 734)
- ELB Pty Ltd (ABN 47 118 842 372)
- Fredon Technology Pty Ltd (ABN 97 168 723 644)
- Integrate AV (ABN 69 617 952 008)
- Keepad Interactive Australia Pty Ltd (ABN 94 630 594 599)
- Kookaburra Educational Resources Pty Ltd (ABN 32 087 735 966)
- Modern Teaching Aid Pty Ltd (formerly Empowered Learning NSW Unit Trust) (ABN 98 000 628 786)
- Precision Industries Group (ABN 48 742 465 362)
- Quadient Australia (formerly known as Neopost) (ABN 22 072 349 949)
- Technology Core Pty Ltd (ABN 95 115 616 325)
- Visionext Pty Ltd (ABN 23 114 793 010)
- Winc Australia Pty Ltd (ABN 94 000 728 398)
Who's eligible to buy
This contract is a mandatory, whole-of-government agreement.
All NSW Government agencies are eligible
This means that all NSW Government agencies are eligible to use – and must use – this contract when buying multimedia solutions.
Non-agency buyers may also be eligible
You don’t have to be a NSW Government agency to buy under NSW Government contracts, panels and contracts.
But you do have to apply to become an eligible non-agency buyer. Once approved, you'll get an authorised buyer identification number (NSWBuy number). Use this number to buy through NSW Government schemes and contracts.
Pricing
Supplier catalogues and pricing information is available on catalogues.buy.nsw, where participating agencies can buy online at the negotiated contract prices. Find out if your agency is enabled and log in.
Non-participating agencies can get pricing information from:
- the supplier (view contact details in 'list of suppliers'), or
- the contract owner (click 'contract owner' above).
Contract prices may change in accordance with the price variation conditions of the contract.
Discounts
If you are purchasing multiple Multimedia products, please ask the supplier whether a bulk purchase discount is available.
Ordering
- Quotes must be obtained in writing by contacting the suppliers.
- Customers are to refer to PBD-2021-04 Approved procurement arrangements for instructions on how to engage with suppliers.
- Each order placed in accordance with this agreement will create a separate customer contract under this agreement between the supplier and an eligible customer for the supply of the goods and services specified in that order
Invoicing
Eligible customers may specify the form in which invoices are to be submitted. For example, eligible customers may require consolidated invoices in a specified format for orders placed.
Unless otherwise agreed with an eligible customer, all invoices submitted by the supplier must be:
- provided within 30 days after the date that the Customer signs the delivery docket, or for Products that are ordered with installation Services, the date that the Customer counter-signs the Completion of Works Certificate; and
- be in the form of a valid Tax Invoice containing:
- the Order number and account details required in order for Customers to make payment;
- an itemised account that enables the Customer to understand what Deliverables the invoice covers and the Price payable;
- the dates and period to which the invoice relates; and
- any other information reasonably requested by the Customer.
This is called a correctly rendered invoice.
Delivery
Delivery of products to all eligible buyer locations within NSW.
Delivery of products and installation where applicable to any NSW region will comply with service level agreements.
Government taxes and charges
Nominee purchasing
Nominee purchasing (also called third-party purchasing) refers to when a supplier buys goods or services from a third-party supplier to fulfil their contractual obligations to NSW Government.
Read more about nominee purchasing.
How to manage complaints and disputes
If a complaint or dispute occurs, both the buyer and the supplier must first seek resolution at the agency level.
You can view general information that may help you prepare for and manage complaints and disputes: