RecordPoint Contract

  • Mandatory
Date: 16 Mar 2020 - 31 Jan 2026
Updated: 22 Jan 2024
Managed: Digital.NSW Contact owner
Type: Whole of government
Contract Number: 468
The contract covers RecordPoint record management software solution and services.

What's covered

RecordPoint provides a record management software solution. This contract covers fit for purpose products subscription plan and services. The contract also covers the innovation commitment from the supplier.

Records365 delivers the ability to securely search, classify, store and destroy records. This includes physical and electronic records management from any connected on premises or cloud source system (including Office 365 and Salesforce).

Buyers can manage sensitive data, improve collaboration, lower costs and achieve compliance with the State Records Act.

Why use this contract

The contract features:

  • competitive fixed annual price for the initial 3-year term for products and services
  • fixed increment on annual renewal to provide certainty to the eligible buyer
  • achievement of whole-of-government products and services plan for RecordPoint
  • innovation commitment from RecordPoint throughout the term of the contract
  • improved and standardised contractual terms and conditions based on ProcureIT v3.2

Who to contact

For more information or advice, you can email ictservices@customerservice.nsw.gov.au

Who's eligible to buy

This contract contract is a mandatory, whole-of-government agreement.

All NSW Government agencies are eligible

This means that all NSW Government agencies are eligible to use – and must use – this contract when buying RecordPoint.

Non-agency buyers may also be eligible

You don’t have to be a NSW Government agency to buy under NSW Government contracts, panels and contracts.

But you do have to apply to become an eligible non-agency buyer. Once approved, you'll get an authorised buyer identification number (NSWBuy number). Use this number to buy through NSW Government schemes and contracts.

How to buy

Eligible buyer please contact RecordPoint at salesapac@recordpoint.com or email ictservices@customerservice.nsw.gov.au