Scope

What's covered

Contract 0008 (C0008) supports the delivery of managed services for contingent workforce and professional services engagements across NSW Government.

Under this arrangement:

• Managed service providers (MSPs) source and manage contingent workers from suppliers prequalified under the SCM0007 Contingent Workforce Scheme.
• MSPs administer the transactional flow for statement of work (SOW) engagements, working with prequalified SOW suppliers.
• All transactions are managed via the principal-nominated Contractor Central vendor management system (VMS).
• MSPs are responsible for delivering the functional and process requirements of Contractor Central on behalf of eligible customers.

What's not covered

C0008 does not cover services related to the sourcing, assessment, or selection of talent for executive and non-executive ongoing or term employment. These services are covered under the Talent Acquisition Scheme (SCM0012).

C0008 does not cover SOW engagements transacted outside Contractor Central. The transactional flow for non-Contractor Central engagements is managed through other agency administration processes.

What you need to know

MSPs must transact via the principal-nominated VMS under the Contractor Central program.

Vendor neutrality is mandatory, this means MSPs must operate without bias toward any supplier. If an agency’s MSP also acts as a supplier of contingent labour or SOW services, it must transition those contingent workers to another SCM0007 prequalified supplier, or transition out from providing the SOW services, to avoid any conflict of interest.

Why use this contract

• Improved visibility and planning: Access enhanced data and analytics to support workforce planning and strategic decision-making.
• Simplified processes: Benefit from automated workflows that reduce administrative burden and improve efficiency.
• Enhanced reporting: Eliminate or reduce manual reporting through enhanced reporting functionality.
• Built-in compliance: Ensure adherence to the Contingent Workforce scheme rules and commercial frameworks with embedded controls.
• Efficient payment processes: Enjoy consolidated invoices and streamlined payment cycles to support timely supplier payments.
• Dedicated support: Receive transactional assistance from your agency’s Contractor Central team.

Who to contact

NSW Procurement manages the head agreement for C0008.

For information or advice, you can contact the contract manager, NSW Procurement nswp_humanservices@treasury.nsw.gov.au