Scope

What's covered

This deed is:

• Mandatory: For residential removals related to NSW Government employee relocations within NSW.
• Available: For other residential removals and associated services.
• Available: For commercial relocations and associated services within NSW.

For each booking, the service provider will deliver the following relocation management services:

• Coordinate a competitive procurement process by obtaining at least 3 written quotes for each relocation (service request).
• Coordinate, plan for, and administer the relocation and any associated services including but not limited to:
  • Residential relocations, storage, and associated services for relocations within NSW.
  • Residential relocations, storage, and associated services:
    • between NSW and any other state or territory within Australia
    • elsewhere within Australia, such as between the ACT and Queensland.
  • Residential relocations, storage, and associated services for international relocations to and from Australia.
  • Commercial and office relocations, storage, and associated services within NSW.
• Ensure the relocation service is performed in accordance with all relevant policies, regulations, guidelines, security requirements, industry and quality standards that may apply.
• Provide government buyers (eligible agencies) with specialist advice, guidance, and assistance in relation to the relocation services.
• Provide and facilitate excellent customer service.

Range of available associated services

A wide range of associated services can be arranged, including:

• relocation of specialist household effects (e.g. pets, pianos, pool tables, vehicles)
• relocation of specialised commercial items (e.g. medical, IT equipment, sensitive documents)
• additional insurance options
• marine transit and storage
• house cleaning services
• valet unpacking services
• residential relocation support services including
  • orientation/familiarisation programs
  • home search programs
  • school search and education consultation
  • cross cultural training
  • accommodation and travel coordination
  • settling in support and community orientation
  • international departure services
  • security briefings
  • spousal support
  • furniture rental coordination
  • home sale / rental support
  • asset management
• assembling office furniture for office and commercial relocations
• commercial relocation project management services

What you need to know

Supplier pool

The service provider will manage a pool of pre-approved and qualified removalists and storage providers (suppliers) who are suitable to perform the relocation services.

Security

All service provider and supplier personnel must undergo criminal history checks or national police checks prior to being added to the supplier pool. Individuals with any criminal record will only be used to provide the services after a review and written approval.

Why use this contract

Using this arrangement is mandatory for all NSW Government residential employee moves within NSW. Other benefits include:

• Ease of use: The service provider coordinates the entire process and guides each nominated client through every step of the relocation.
• Competitive pricing: You’ll receive a minimum of 3 written quotes for each relocation request, ensuring value for money.
• Expert support: Specialist advice and assistance are available to help eligible agencies navigate complex relocation needs.
• Reliable supplier pool: Only approved and qualified suppliers are used to deliver services.

Who to contact

For more information or advice contact:

• Move Dynamics Pty Ltd
  • Phone: (02) 4645 8035
  • Email: contactus@movedynamics.com.au
• NSW Police Force strategic procurement contract manager
  • Email: procurement@police.nsw.gov.au